GEMS – the trusted choice for government employees
Ten years since its inception the Government Employees Medical Scheme (GEMS) has grown to be South Africa’s second largest medical scheme covering 63% of all eligible public service employees more than 1.85 million beneficiaries, 56% of whom previously did not have access to medical scheme benefits.
Five different benefit plans namely Onyx, Ruby, Emerald, Beryl and Sapphire provide GEMS members with considerable choice coupled with a range of comprehensive healthcare benefit options.
True to its stated objective, GEMS remains focused on its members and their needs while providing accessible, quality healthcare that is both affordable and administratively efficient. The Scheme is totally committed to making every member interaction excellent and is the only medical scheme to communicate in all 11 languages with members.
GEMS is as committed as ever to providing members with the highest possible levels of service. The annual independent member satisfaction survey indicated general satisfaction levels of 83%.
For more information contact GEMS by calling 0860 00 4367 or visit our website at www.gems.gov.za.